June 27, 2017
How to Address Tech Needs When You Don’t Have an IT Team
As IT becomes more prominent in the day-to-day lives of average consumers, global enterprises and startup businesses alike are racing to accommodate the increased reliance on IT systems.
Considering the ever-evolving state of modern technology, as well as the need to meet consumer demands as soon as possible, some companies are forgoing large IT teams in favor of a more do-it-yourself approach.
1. Figure It Out Yourself
The do-it-yourself approach is great if you are already familiar with technology. Even those with a basic knowledge of computers can typically figure out how to diagnose and troubleshoot common problems. If you grew up with the finicky operating systems of the ‘90s, you’re already in a better position than most.
Many common problems can be solved through simple trial and error. Today’s operating systems are meant to be as idiot-proof as possible, so don’t be afraid to try out the utilities and apps that come with modern computers. Disk cleanup and disk defragmentation programs can work wonders when trying to free up hard drive space or refresh a slow computer.
The Internet has become an invaluable resource in diagnosing and troubleshooting common computer problems. Simply typing a vague description of the issue into a search engine will yield many results, but you may need to turn to an online message board or forum to solve more complicated matters.
2. Hire a Freelancer
Freelance IT specialists are the ideal solution for a business that wants to outsource their IT needs without taking on a full IT team. The Internet has opened up many new avenues for tech-savvy professionals, who benefit from greater job flexibility and, in many cases, the ability to work from home.
When trying to find a freelance IT professional, it makes sense to go straight to the source. Since the niche of IT freelancers is comparatively small, there are a few sites they can use to find jobs. Posting your openings on the most popular sites will make it easy to find a talented recruit who’s able to meet your needs.
Just make sure you properly vet any freelancer you plan to hire. There are plenty of horror stories out there, and you don’t want to add yours to the pile.
3. Use Managed Services
Managed service providers, or MSPs, supply dedicated IT services to their customers. These services can vary greatly from one provider to the next, but they typically revolve around networking, remote monitoring and technical support. Some MSPs offer cloud connectivity, data archival and even disaster recovery services.
Unlike freelancers, who can work from nearly anywhere in the world, it’s a good idea to stay local when using IT managed services. This gives you the benefit of onsite tech support and a myriad of related IT solutions that you can call upon whenever you need.
The process of working with an MSP is also very involved and hands-on. While freelancers will tend to take full control over the entirety of your IT operations, MSPs work with you every step of the way. This lets you retain full control over your IT visions, timelines and expenses — while still benefiting from the knowledge of a team of IT experts.
Weigh All Your Options
Make sure to consider all your options before making a final decision. The decision ultimately comes down to analyzing your needs, defining your goals and forecasting your progress.
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